Watch The Med Alarm Phone Investigations – 27th March 2021Case name: 2021_03_27-CM387
Situation: 36 travellers departed from Tripoli, Libya and were rescued by Open Arms
Status of WTM Investigation: Concluded
Place of Incident: Central Mediterranean Sea
Summary of the Case: In the morning of Saturday the 27th of March the Alarm Phone was called by a boat in distress carrying approximately 30 travellers. Connection was bad and the travellers were panicking, therefore it took us some to time to understand that they had departed from Tripoli, that there were 10 women and 16 children on board and that they had no more drinking water on board. At 07:20h CET we received their GPS position which was in Maltese Search and Rescue (SAR) zone. At 08:14h our shift team alerted the authorities passing on all the information we had. In our alert email we also included the NGO rescue boat Open Arms as well as the NGO search aircrafts Colibri and Moonbird. As the boat in distress was in Maltese SAR we tried to call the Maltese coastguard several times, however our calls remained unanswered. We therefore reached the Italian coastguard whom however refused to take responsibility. At 09:15h we were informed that the NGO aircraft Colibri had spotted the boat, they confirmed that the travellers were in need of urgent assistance. Soon after our shift team managed to speak to the travellers who confirmed that they had seen the aircraft. At 09:30h we published the first of a series of tweets informing about the
situation. At 09:39 our shift team sent a follow up email to authorities confirming that the boat spotted by Colibri was our same
case. We continued to keep contact with the travellers who were very scared, we tried to encourage them to stay calm. At 11:43h the NGO
boat Open Arms informed us and authorities that they had reached the boat and were handing out life jackets. They confirmed that there
where 36 people on board including 15 children and 7 women. At 15:48h Open Arms confirmed that after having unsuccessfully attempted to contact the Maltese Coastguard several times, they had preceded with the rescue operation. All the travellers have been fortunately rescued by Open Arms.
Twitter Chronology
27.03
09:30
https://twitter.com/alarm_phone/status/1375727025051295744
16:59
https://twitter.com/alarm_phone/status/1375839906073866246
Last update: 14:40 Aug 22, 2021
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