Watch The Med Alarm Phone Investigations – 2021Case name: 202010128-WM565
Situation: Ten people departed from Mostaganem, Algeria, rescued to Cartagena
Status of WTM Investigation: Concluded
Place of Incident: Western Mediterranean
Summary of Case
At 16.45 CET on January 28th Alarm Phone was alerted to a boat in distress carrying 10 people who had departed from Mostaganem, Algeria. The relatives who alerted us to this case were very worried as, according to their information, the boat should have arried in the morning of January 28th and they had remained without knowledge of their family members. We received phone numbers of the people on the boat but could not establish direct contact. At 18.45 CET we forwarded the information provided by the relatives to authorities, who refused to provide any information on ongoing operations; we called again at 21.25 CET with the same result. MRCC Madrid requested that we send another e-mail with the information available, which we did. We were unable to establish contact to the boat throughout the night.
In the morning of January 29th we called SM Almería who refused to provide any information on rescues during the night and recommended us to call Cruz Roja – who did not provide any information. Upon calling the Regional Coordination Center of the Guardia Civil Almería and the Policia Nacional we were refused all information. At 10.19 CET one of the relatives of the people on the boat informed us that the Cruz Roja had confirmed knowledge of the case to them but could not confirm whether the boat had arrived or not. We e-mailed authorities in Madrid, who again referred us to the Spanish Red Cross. We were still unable to establish contact to the boat.
By the morning of January 30th we still had not been able to get in touch with people on the boat. At 08.50 CET we called authorities in Cartagena (Murcia) but were refused all information. At 15.46 CET one of the relatives informed us that they had been able to get in touch with their family member, and all ten people had arrived to Cartagena harbour, Spain safely.
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