Watch The Med Alarm Phone Investigations – 25th of August 2019Case name: 2019_08_25-AEG563
Situation: 27 travelers stranded on Symi island, rescued by Greek authorities
Status of WTM Investigation: Concluded
Place of Incident: Aegean Sea
Summary of the Case:
On Sunday, 25th of August at 08:56pm CEST the Alarm Phone received information about a group of around 30 travelers in distress and a GPS location via a contact person. We could not establish a direct contact to the travelers and at 09:11pm we informed the Greek coastguards central office in Piraeus. At 09:16pm we received a new GPS location very close to the northern beach of Symi island and sent an e-mail to the Greek authorities with the new location and the collected information. At 09:31pm we were contacted by the Greek coastguards who asked for current GPS locations, because if the group had arrived on the land there were different operational forces in charge. We agreed on updating them if we had new information.
At 09:43pm our contact person informed us that the whole group had reached the shore of Symi safely. We tried to establish a direct contact to the travelers during the night but only got in touch with them at 04:20am. They confirmed they were on Symi, but the group had split up and they only were 10 people there. They said they needed help and we advised them to call the authorities on the island and passed them the numbers of the coastguards, the police and the port police. We also informed the coastguards in Piraeus about the stranded persons and passed the latest GPS location. They said the rescue operation could only start when there was daylight. We informed the travelers about this. At 08:42am we received the information that the authorities on Symi found a group of 15 people and would inform us if they found more. We continuously tried to get in contact with the travelers but without success during the next days and only at 09:59am on August 28 we received a direct confirmation of the travelers that the whole group (27 instead of 30 people) was safe.
Last update: 09:05 Sep 05, 2019
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