Watch The Med Alarm Phone Investigations – 30th of March 2019
Case name: 2019_03_30-AEG501
Situation: Alarm Phone alerted to two groups of travellers, stuck in the mountains near Marmaris, both were rescued by the Turkish coast guard
Status of WTM Investigation: Concluded
Place of Incident: Aegean Sea

Summary of the Case: On Saturday 30th of March at 2.45pm CET our shift team was alerted by a contact person to a group of four travellers, including two young children, who were stuck in the mountains close to Marmaris, Turkey. The contact person forwarded us the phone number and position of the travellers, and we immediately tried to call them. But after establishing a first brief contact, we were no longer able to reach them, so we forwarded them the local emergency numbers for them to call for assistance.
At 9.06pm we received information from a contact person about a group of seven travellers, including a pregnant woman and several children, stuck very close to the position we received of the four travellers. We were not able to establish a direct contact to this group but sent them the same emergency numbers as to the first group. At 10.12pm, when we understood that they obviously did not receive our messages, we called the Turkish coast guard, alerting them to this group. In a second call at 0.19am they told us that they had already spotted the group, and would send a second unit to pick them up.
At 6.55am we received an email from the Turkish coast guard, informing us that they had rescued the seven travellers. At 8.39am we called them, and they confirmed the rescue of the seven travellers, as well as of the group of four travellers. Later in the afternoon we reached the seven travellers, who informed us that they were safe.